Why does is there a padlock next to my child's homework?
A padlock next to your child’s work indicates that your parent account hasn’t been activated.
To activate your parent account, please follow the steps outlined below. Once activated, your child will be able to complete the work set by their teacher.
If you have already activated your parent account and the lock is still appearing, please reset your password via this link, which should resolve the issue.
Where can I review my child’s transcripts?
You can review transcripts of the work your child has completed on Atom School via your Parent account. Simply sign in using your registered email address and password, then click on the Track page. Scroll to the scorecard at the bottom of the page to review all recent transcripts. For a history of work your child has completed in a given subject, you can select the subject tabs at the top of the page.
My child has completed a mock test at school but there’s no transcript, why is this?
Mock test transcripts can only be reviewed once they’ve been released by your child’s teacher. If you know that your child has completed a mock test but you can’t locate the transcript, we’d recommend reaching out to your child’s teacher directly. Alternatively, you can email the Atom team at support@atomlearning.co.uk who will be happy to support you.
What is a student score and how is it calculated?
When your child completes an activity on Atom School, they will achieve a student score. These scores can be reviewed from your parent account, via the Track page.
Your child's student score is out of 100 (effectively a percentage) and it represents the percentage chance that your child has of answering an average difficulty question correctly.
Your child's student score is calculated based on their accuracy and the difficulty of the questions answered. We provide this statistic because, due to the platform being adaptive, it is necessary to differentiate between two pupils who may have both got 70% of questions correct, but one may have only seen hard questions and the other may have only seen easy questions.
How are Atom’s mock test Standardised Age Scores (SAS) calculated?
Standardised age scoring (SAS) is used in most 11+ exams. It's a way to remove variables from test scores to compare results fairly. SAS ensures children aren't disadvantaged based on when they were born in the year.
Your child’s SAS is calculated from:
- The number of questions they answered correctly
- The difficulty of the questions they answered
- Their age in years and months (e.g. 10 years and 9 months)
For more information about Atom’s Standardised Age Scores, what they mean and how they’re calculated, please see this in-depth parent guide.
What is Atom Home and how is it different to Atom School?
Atom Home is the leading 11+ preparation and Key Stage 2 learning platform for children and parents. Atom Home gives students access to over 90,000 practice questions, teacher-written learning resources and mock tests for ISEB, Atom, CAT4 and grammar school exam preparation.
Atom School is a free learning platform for teachers to assign homework throughout the academic year.
You can upgrade your child’s free Atom School account to include Atom Home at any time. Follow these instructions to try Atom Home for free.
What is my child’s exam prep plan, and why is it locked?
The exam prep plan is a bespoke, test-specific learning plan available to Atom Home subscribers. The exam prep plan gives your child access to test-specific practice questions, teacher-written help sheets, videos and unlimited mock tests.
You can unlock your child’s exam prep plan with a free trial of Atom Home.
How can I change my child’s password?
- Sign in to Atom using your registered email address and password.
- Click on the profile icon in the top right-hand corner of the page and scroll down to ‘Settings'.
- Select the ‘Student details’ tab and select the profile you’d like to edit.
- Scroll down to your child's login details and select ‘edit'.
- Change your child’s password.
- Click ‘Save'.
How can I contact Atom?
If you have any questions about your Atom School account, the Atom team will be happy to help. Email them at support@atomlearning.co.uk, speak to them via their Livechat function Monday-Friday, or call them on 0204 586 7744.