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Help Centre
Your subscription
Your subscription
Change your subscription, update your details, or get technical support.
Managing your subscription
How can I end my trial period early and start my subscription?
How do I know what subscription I have?
How do I change my child's subscription plan?
How can I change my child’s username or password?
How do I resubscribe to Atom Home?
How do I cancel/unsubscribe?
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Managing Users & Linking
How do I add another parent or email to my account?
How can I add a second child to my account?
How do I remove an account from my child's profile?
How do I link my child's Atom School and Atom Home account?
How to link your child's tutor to your Atom account
Billing & Payments
How do I update my payment information?
How do I manage my receipts, invoices, and billing?
Referrals
How do I refer a friend?
Technical support
Why is my child seeing symbols instead of words?
I'm seeing "Maths Processing Error" what should I do?
I can't login, what should I do?
Why am I unable to play a video in the Lesson Library?
Does Atom work on iPads and mobile devices?
Contacting Atom
How can I contact Atom Learning?
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