Why is my child seeing a padlock next to their homework?

Your child can see a padlock next to their work on their Atom School account if your parent account is not activated. 

To activate it, please follow the steps outlined below. Once activated, your child will be able to complete the work set by their teacher.

You can activate your free parent account by following the steps in the video below:

If you have already activated your parent account and the lock is still appearing, please reset your password via this link here, and this should resolve it. 

If you have any further queries, please do not hesitate to get in touch via support@atomlearning.co.uk.